[FIXED] Short internet disconnections

u egg Aug 29, 2019

  1. u egg

    u egg Admin Admin

    60
    215
    325
    Hello there,

    As some have read already my internet has been acting like an ass recently. Does anyone have an idea of what's the cause and how I can fix it?

    Problem:

    When I load a youtube video (or any streaming) my connection breaks for a short time. It's usually short enough to not really notice it but sometimes it gets longer. Sometimes it even requires a re-plugging of the wifi adapter. It has never happened until max 2 months. Why does this happen only for videos? No break during gaming.

    Specs:

    Windows 7, wireless d-link nano usb adapter, some netgear modem downstairs.

    Solutions tried:
    • Reinstalling the adapter driver (manually and within the settings)
    • Turn off/Turn on the modem

    Additional information:

    HWiNFO doesn't show the presence of a heat sensor.

    Event log after such a break :
    Log Name: System
    Source: Microsoft-Windows-DNS-Client
    Date: 29/08/2019 16:49:15
    Event ID: 1014
    Task Category: None
    Level: Warning
    Keywords:
    User: NETWORK SERVICE
    Computer: PC
    Description:
    Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-DNS-Client" Guid="{1C95126E-7EEA-49A9-A3FE-A378B03DDB4D}" />
    <EventID>1014</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2019-08-29T14:49:15.521399600Z" />
    <EventRecordID>753589</EventRecordID>
    <Correlation />
    <Execution ProcessID="1260" ThreadID="3688" />
    <Channel>System</Channel>
    <Computer>PC</Computer>
    <Security UserID="S-1-5-20" />
    </System>
    <EventData>
    <Data Name="QueryName">dns.msftncsi.com</Data>
    <Data Name="AddressLength">16</Data>
    <Data Name="Address">020000353EC56F8C0000000000000000</Data>
    </EventData>
    </Event>
     
  2. Glacius

    Glacius The Frosty One Senior Developer

    574
    1,217
    900
  3. u egg

    u egg Admin Admin

    60
    215
    325
    I've applied what's explained on your link. For now I've not had a disconnection even with one youtube and one serie at the same time.

    Thank you very much Glacius. If only all fixes could be as simple and effective. Hopefully it won't happen in the future, but for now it is fixed.
     
    Glacius likes this.
  4. ekim ¼

    ekim ¼ New User

    6
    8
    158
    Glad to see you dont have any problems with your coneggtion and the fix helped :).
     
    TheSilentBang and u egg like this.
  5. Glacius

    Glacius The Frosty One Senior Developer

    574
    1,217
    900
    Magic
     
    Tom likes this.
-->