Hello there!
The title may be a bit confusing to some people, so I will try to make some explanations.
To the CS:S ZE-Players:
The rank reset happened like planned. The Top 25 players have been rewarded accordingly and you can now start grinding points for the next 3 months until the next reset :)
To the Players from our other servers:
While resetting the CS:S-ZE Players I encountered a corruption in our database. Beforehand I had checked if our daily backups were running, which they did. So I was not really worried about that error and continued mindlessly, because I knew we had backups to restore in case something would go wrong. Since it was already late at night and I already had some beers, I wanted to get shit done ASAP and the go to bed. Probably a very unlucky combination of those circumstances and the database corruption, lead to the wipe of the stats on every server we have.
Until this point everything could have been recovered easily due to our daily backups. But sometimes, when some things are going wrong, everything is going wrong.
Our automatic backups were incomplete because of the corrupted databse. So there is no way to recover some essential data.
We do not know, how long those backups were already failing, but I would assume it has been a lot of months.
Fortunately we are aware of the issues now and can fix them.
Unfortunately tho, all the hlstats data from the servers is gone forever.
I am really sorry for all the players that spent hours to grind the ladder (especially on csgo). I understand that some of you are really frustrated right now. Technical erros behind the scenes are quite common, this time it was just really unlucky that the damage caused by it is unrecoverable.
We will reorganize our backups, to prevent those things from happening in the future.
Again, I am really sorry.
Neon
P.S.: I also would have preferred lying in the sun on my balcony instead of trying to get things back on track for the past 6 hours :D
The title may be a bit confusing to some people, so I will try to make some explanations.
To the CS:S ZE-Players:
The rank reset happened like planned. The Top 25 players have been rewarded accordingly and you can now start grinding points for the next 3 months until the next reset :)
To the Players from our other servers:
While resetting the CS:S-ZE Players I encountered a corruption in our database. Beforehand I had checked if our daily backups were running, which they did. So I was not really worried about that error and continued mindlessly, because I knew we had backups to restore in case something would go wrong. Since it was already late at night and I already had some beers, I wanted to get shit done ASAP and the go to bed. Probably a very unlucky combination of those circumstances and the database corruption, lead to the wipe of the stats on every server we have.
Until this point everything could have been recovered easily due to our daily backups. But sometimes, when some things are going wrong, everything is going wrong.
Our automatic backups were incomplete because of the corrupted databse. So there is no way to recover some essential data.
We do not know, how long those backups were already failing, but I would assume it has been a lot of months.
Fortunately we are aware of the issues now and can fix them.
Unfortunately tho, all the hlstats data from the servers is gone forever.
I am really sorry for all the players that spent hours to grind the ladder (especially on csgo). I understand that some of you are really frustrated right now. Technical erros behind the scenes are quite common, this time it was just really unlucky that the damage caused by it is unrecoverable.
We will reorganize our backups, to prevent those things from happening in the future.
Again, I am really sorry.
Neon
P.S.: I also would have preferred lying in the sun on my balcony instead of trying to get things back on track for the past 6 hours :D
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Il est vrai que je suis aussi parce que j'ai passé beaucoup de temps :feelbadman: arrêtez l'alcool et buvez de l'eau! 
