jenz's latest activity

  • jenz
    jenz replied to the thread short term notice downtime.
    After OVH fixed the lag there will be two mid week events + weekend event. The midweek events will be a special exception and reward VIP...
  • jenz
    jenz replied to the thread short term notice downtime.
    OVH customer support wrote back to me literally 3 minutes before closing for today. At least they turned the problem into something that...
  • jenz
    jenz replied to the thread short term notice downtime.
    well fingers crossed for tomorrow. but you should not expect anything to be done by 16:00, maybe at 23:00 first. So essentially maybe...
  • jenz
    jenz replied to the thread short term notice downtime.
    Well we had more lag again. i did the only thing that there really is to do: i rebooted the machine into rescue mode, ran the commands...
  • jenz
    jenz replied to the thread short term notice downtime.
    the ovh technician said they finished their work. in the end they decided to replace the machines motherboard. Does that solve the...
  • jenz
    jenz replied to the thread short term notice downtime.
    i can also just extend it for every other VIP except of you if you want it :D. but i do think its needed, its also what we always do...
  • jenz
    jenz replied to the thread short term notice downtime.
    considering the downtime we experienced so far it will be necessary to extend each VIP's duration by 2-3 days.
  • jenz
    jenz reacted to handscold's post in the thread short term notice downtime with Like Like.
    neither of those. it is purely to solve the lag issues the server has been having the last couple of days. or at least to provide the...
  • jenz
    jenz reacted to handscold's post in the thread short term notice downtime with Like Like.
    this reminds me of what i go through at work, you have to beat the underbosses (1st/2nd level support) and tell everyone the same shit...
  • jenz
    jenz replied to the thread short term notice downtime.
    Update on the situation: OVH said they will have a technician look at the actual problem. It sure feels surreal that OVH gives us actual...
  • jenz
    jenz replied to the thread short term notice downtime.
    okay the situation is not solved, servers will go offline again for now
  • jenz
    jenz replied to the thread short term notice downtime.
    I got a response from OVH customer support after filling out the information they demanded. They gave me instructions to follow which...
  • jenz
    jenz replied to the thread short term notice downtime.
    In worst case i might start with migrating the gameservers to another OVH datacenter around 23rd may. It depends on ovh and how the...
  • jenz
    jenz replied to the thread short term notice downtime.
    we should expect more downtime tomorrow.
  • jenz
    I am very short on time due to being busy IRL and i understand that there has been lag issues since saturday. i plan therefore today...